Privacy Policy

Last updated January 1, 2023

Information We Collect

  • Personal / Contact Info: Provided by you (e.g., name, email, phone) when you fill out contact or intake forms.

  • Website Data: We use cookies and collect data about your site use (e.g., IP address, pages visited) to improve functionality.

  • Clinical Data: If you become a client, we collect protected health information (PHI) during assessment, session notes, and treatment planning.

How We Use Your Information

  • To communicate with you (scheduling, billing, follow-up)

  • To provide and improve services

  • To comply with legal, ethical, or regulatory requirements

  • To analyze site use, improve user experience, and maintain the Site

HIPAA & Confidentiality

  • We treat your PHI with the protection required under HIPAA.

  • Administrative, technical, and physical safeguards are in place to protect your data.

  • We do not share your PHI without your consent, except when required by law (e.g., mandated reporting, court orders).

Third-Party Services

We may use third-party vendors (e.g., website hosting, analytics, scheduling) who help deliver our services. These vendors may collect data but are contractually bound to protect your information.

Cookies & Tracking Technologies

We use cookies to enhance your experience on the Site. You can disable cookies through your browser settings, but doing so may limit some functionality.

Your Rights

You have the right to access, correct, or delete personal data you’ve submitted. If you're a client, you have additional rights under HIPAA regarding your health information. To exercise your rights, contact us at naomi@resilientwellbeingcounseling.com

Data Retention

Clinical records are maintained in line with Colorado laws and professional standards. Non-clinical data (e.g., contact form submissions) may be kept as long as necessary for our business operations.

Security

We use encryption, secure servers, and other measures to protect your data. However, no system is immune to risk — we cannot guarantee absolute security.

Minors

The Site is not directed to children under 13. If you are a parent or guardian submitting information on behalf of a minor, you affirm that you have the legal authority to do so.

Changes to This Policy

We may update this Privacy Policy periodically. The “Effective Date” at the top will reflect the most recent version. Your continued use of the Site indicates acceptance of the updated policy.

Contact
For any privacy-related questions or to exercise your data rights, please contact:
Naomi@resilientwellbeingcounseling.com

217 East 7th Avenue, Denver, Colorado

720-615-0604